United States (Including outlying islands)
All standard US orders are shipped from our Kentucky warehouse. We need 1 business day to process your order before it ships, so please keep this in mind when looking at the estimated delivery timeframe. Delivery times are estimates and ORI London cannot be held responsible for postal delays. If you're ordering from an outlying US state, please anticipate that delivery can take longer than the estimate below.
Standard Delivery (4-10 business days continental US / 7-14 business days outlying states):
- Standard Delivery is $7.50
- FREE Standard Delivery on all orders $75 and over
Priority Delivery (3-6 business days continental US / 4-10 business days outlying states):
- Priority Shipping is $12.50
Canada
We need 1 business day to process your order before it ships, so please keep this in mind when looking at the estimated delivery timeframe. Delivery times are estimates and ORI London cannot be held responsible for postal delays.
Duties and taxes are calculated and collected at checkout, no surprise charges on delivery.
Priority Delivery (4-9 business days from dispatch):
- Priority Shipping — calculated at checkout
Returns
Our returns window has been extended for the holiday period. Orders placed between Monday 26 October 2026 and Thursday 24 December 2026 can be returned until Sunday 24 January 2027, or within 45 days of placing your order if that is later. Our usual returns terms and conditions apply.
Within 45 days of receiving your ORI London bag, you can send back the item(s) that you want to return or exchange and we will exchange the items or refund the amount you paid.
We charge a flat $10 postal fee for returns and exchanges which will be deducted from any refund. We will not charge a fee for items that are damaged/faulty.
Our Return Portal makes returns and exchanges simple and convenient.
ORI London is only responsible for exchanges, defective bags, and returns purchased from this website orilondon.com.
All products purchased elsewhere must be returned to the original point of purchase.
All ORI London products may be returned or exchanged. We ask that you send unused purchases back within 45 days of the receipt, in the original packaging with all tags still attached.