THE SMALL PRINT

RETURNS & REFUNDS

ORI offers a 30-day return and refund for all our products

ORI products that are purchased on our website (excluding promotional or sale items) can be returned and refunded within 30 days of the purchase date for a full refund in the amount of the purchase excluding shipping costs. 

Refunds will be issued to the original method of payment. All merchandise must be returned unused, unwashed and be accompanied by the original hang tags and packaging. The condition of the product is left at the discretion of ORI.  

Customers are responsible for paying all shipping expenses related to the return of any ORI products. Exceptions may be made if the reason for the return is a mistake on our behalf. We will not assume responsibility for misdirected, lost or damaged return shipments. Return shipments should be sent with a courier that offers tracking service such as FedEx or UPS. All returned items must include the RMA number that was issued to you clearly printed on the Returns Form.